How To Book
TravelGenie makes tour and activity bookings simple, follow these 5 simple steps:
1- Check availability
In the 'Search Box' select booking type tab on the left-hand side of our website select your destination city choose your travel date and the number of persons.
2- Select your preferred tour/activity
All the available tours/activites on your chosen travel date will now be displayed on search result page. To view tour/activity details click on the tour/activity name, this will take you to detail page from their you can check tour pricing, schedule, inclusions, exclusions, reviews, cancellation & amendment policies.
3- Add to Cart
At tour/activity details page click on 'Book Now' button to add your selected tour to your shopping cart and on next screen you will have a chance to review your selection or add/modify tours/activities.
4- Enter traveller details
Once you reviewed your cart items click on 'Enter Traveller(s) Details' button and it will take you to booking form where you provide us traveller(s) contact & booking information.
Enter all required details for traveller(s) on your booking. Enter your contact details including your email address and inform us if you have any special requirements. To proceed to the final step of your booking, confirm that you have read and agree to the TravelGenie 'Terms and Conditions' before pressing ‘Book Now’ button.
Now you may click on 'Book Now' button and you will be transfered to our merchant's secured server where you will be required to enter your credit/debit card or PayPal information. Upon succesful collection of payment for your booking you will recieve a booking confirmation on screen as well as through email.
TravelGenie Customer Support
If you have any queries regarding tour or activity booked click on "View Bookings" and search for your specific tour or activity. We assure that our customer service support team will give you a prompt response with correct information.
Rating & Reviews Questions
For all those queries of non-urgent nature regarding your account profile or password details, you can click on the link given below and we would try our best to get back to you within 36 to 48 hours. However all other bookings, tour or activity related queries, please contact our customer service support team directly through the link given above.